Here's what our patients are saying about South Coast Medical Center.
"I am an RN currently working at Pomona Valley Hospital
Emergency Department. This letter is sent to professionally
acknowledge the individuals who provided the excellent care
I received during my stay as a patient at South Coast Medical
Center from October 3rd – 5th, 2007.
"On October 3rd, 2007, I had surgery, which was performed
by Dr.
Red Alinsod. Dr. Alinsod is the epitome of excellence,
and is what every doctor should strive to be every day. He
is genuine, very professional, extremely caring, and most of
all, has the best bedside manner I have ever encountered by
a doctor! Simply put, a good man. I am blessed and thankful
to have had the pleasure of meeting, becoming a patient of,
and receiving surgery by such a gifted and humble individual
with such expertise and skill.
"I also had the pleasure of meeting and being a patient
of Dr.
Stuart Anderson, who was the Anesthesiologist for
my surgery. He, too, is a very genuine, humble, good bedside-mannered
gentleman. I was impressed with his kindness and follow-up
visit after my surgery.
"I would really like to thank, acknowledge, and recognize
the nursing staff that took excellent care of me during my
stay. It is not often enough that the nurses are recognized
or thanked for their gifts, compassion, skill and hard work
in caring for all the sick people during their careers. I would
like to personally thank Debbie, Ruth, Barbara, Kay
and Crystal.
I believe these were all of the nurses assigned to my care. I
hope I didn’t miss anyone, and if I did, you know who you
are. I know how hard and stressful “our” thankless
job can be and I just wanted to say thank you so much!
"The Administration of South Coast Medical Center should
feel thankful and proud to have these exceptional individuals
I have mentioned above, to be representing and working at this
Hospital.
"Thank you so much for a pleasant experience and the excellent
care. You have definitely lived up to your Mission Statement!"
—Terry Robnett, RN, Patient
"Early in May of this year, I was scheduled to have
a stress test in your Cardiology dept. There was a problem with
insurance and also a problem with my doctor’s office.
"Your employee, Deanne Paul, did her best to help straighten
out the problems. With several phone calls and tactful persistence,
the problems were finally solved. I’m happy to praise Deanne
Paul. The tests were completed that day. Deanne and her gentle
manner absolutely saved the day.
"Thank you."
—Pauline Lisee, Laguna Hills
"I live in Palm Desert and was a patient in the Laguna
hospital last month. Being a retired nurse, I know what good nursing
care is all about.
"I hope the Laguna Community realizes what a wonderful
group of professional doctors, nurses, and co-workers are there
giving the loving care that I experienced during my stay.
"I would like to remember the following people who made
me feel so special: Dr. Coccia, my surgeon; Dr. Patel, the anesthesiologist;
Chaplain Ron who prayed for me; Suzie Smith and staff who gave
me pre-op meds; Danyce, Frenchie, Kathy, Chris and Michael who
anticipated all my needs giving wonderful nursing care in ICU.
"Thank you to the Administration staff who have provided
such a lovely place for me to recover."
—Joyce Perry, Palm Desert
"When I was admitted to South Coast Medical Center as
an emergency patient, I was assigned to a private room.
"Being hospitalized is, of course, not a pleasant experience.
I am writing this letter, however, to express my gratitude for
the excellent care I received from your staff. Nearly everyone
was not only very competent in performing their job functions,
but also they appeared to have genuine concern for satisfying
all of my needs.
"While I do not relish the idea of being hospitalized
in the future, if the need arises I know that South Coast will
make an unpleasant circumstance as pleasant as possible.
"Thank you."
—Harvey Cosgrove, San Clemente
